Welcome to Logo2go!


Logo2go.com provides its website and related services ("Site") to you subject to the following User Agreement ("Agreement"), which may be updated from time to time without prior notice to you. Your continued use of the Logo2go Site after any such changes constitutes your acceptance of the new terms. If you have any questions about the Agreement, you may contact us at info@logo2go.com




User Account, Password, and Security

You will be able to establish an account with a secure password upon completing the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to:

  • Ensure exit from your account at the end of each session. Logo2go.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.
  • Immediately notify Logo2go.com of any unauthorized use of your password or account or any other breach of security.

Your privacy is of the utmost importance to us. Logo2go.com will honor the confidentiality of your account information and Logo2go.com will never provide your personal account information to a 3rd party for marketing purposes without your prior consent. Logo2go.com retains the right to utilize your personal details and account usage information for internal statistical analysis and/or provide the information to the proper authorities upon request should the account be deemed to have performed illegal activities.


User Conduct

Logo2go.com is not responsible for the intellectual property ownership of the designs that you upload/transmit. In using this Site, you agree to not:

  • Upload, download, post, email or otherwise transmit any materials including but not limited to text, data, photos, graphics, or any of these elements in combination as a design for products available on this Site or otherwise ("Content") that are unlawful, harmful, threatening, abusive, vulgar, harassing, defamatory, obscene, pornographic, indecent, inflammatory, libelous, tortious, hateful, or racially, ethnically or otherwise objectionable, or invasive of another's rights including but not limited to rights of celebrity, privacy and intellectual property;
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Upload, download, post, email or otherwise transmit any Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By uploading or downloading any Content, you represent and warrant that you have the lawful right to reproduce and distribute such Content and that the Content complies with all applicable federal, state and local laws, regulations and ordinances;
  • Upload, download, post, email or otherwise transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state/provincial, national, or international law;
  • Upload, download, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation;
  • Upload, download, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Upload, download, post, email or otherwise transmit false or misleading information;
  • Disrupt or interfere with the security of, or otherwise abuse, the Site, or any services, system resources, accounts, servers, or networks connected to or accessible through the Site or affiliated or linked websites;
  • Access, tamper with or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution;
  • Disrupt or otherwise interfere with any other user's enjoyment of the Site or affiliated or linked websites;
  • Frame or link to the Site except as permitted in writing by Logo2go.com;

You acknowledge that Logo2go.com does not pre-screen submitted Content, but that Logo2go.com and its designees shall have the right (but not the obligation) in their sole discretion to reject or remove any Content that is available via the Site.

Upon placing your order, you acknowledge that Logo2go.com may review your order, and the Content it contains, to ensure compliance with the terms and conditions set forth in this User Agreement. Without limiting the foregoing, Logo2go.com and its designees shall have the right to remove any Content that violates the Agreement or is otherwise objectionable to Logo2go.com. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

In this regard, you acknowledge that you may not rely on any Content, created by or submitted to, Logo2go.com. You acknowledge and agree that you are solely responsible for the creation of your Content, and that neither Logo2go.com nor any other party involved with the production of any product incorporating such Content is liable for any damages arising from the use of such content. Logo2go.com's production of any product depicting your Content does not infer that Logo2go.com approves of such Content, that the Content obeys all applicable laws, or that you are absolved of any liability or harm arising from the use of the Content.

You acknowledge and agree that Logo2go.com may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

  • Comply with legal process;
  • Enforce the Agreement;
  • Respond to claims that any Content violates the rights of third-parties;
  • Protect the rights, property, or personal safety of Logo2go.com, its users and the public;

You understand that the technical processing and operation of the Site, including your Content, may involve:

  • Transmissions over various networks;
  • Changes to conform and adapt to technical requirements of connection networks or devices;

In addition, you agree that you are solely responsible for actions and communications undertaken or transmitted under your account. Logo2go.com takes no responsibility and assumes no liability for any Content uploaded or otherwise transmitted by or to you or by or to any third-party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, infringement, obscenity, pornography or profanity you or a third party may encounter.

Logo2go.com reserves the right but not the obligation to remove any materials it deems objectionable. You hereby agree to waive any claims against Logo2go.com and its affiliates, contractors, agents and employees for losses, damages and injuries which are based on or relate to communications or materials made available to the Site or posted on the Site by persons other than Logo2go.com or its affiliates.

You hereby agree to indemnify Logo2go.com and its affiliates from all claims and expenses, including reasonable attorney's fees, which claims are based on or arise from your violation of any of the provisions of this User Agreement

No royalty will be owed or paid on the sale of any items containing an image which is in violation of any of the provisions of this User Agreement, including but not limited to no royalty on any images that contain objectionable content or are posted in violation of the intellectual property, privacy or celebrity rights of any person or entity.

You acknowledge and agree that you will use this Site and any products ordered on this Site at all times in accordance with all applicable Canadian federal, provincial and local laws, statutes, regulations and ordinances and will not take any action that harms or violates the rights of any person or entity. Any transaction between Logo2go.com and you are governed by the laws of the province of British Columbia. Logo2go.com also reserves the right to sue its customer or relevant Guarantor, if applicable, in the province of its domicile.


Privacy Policy

Your privacy is very important to Logo2go.com. Users of this Site should refer to our Privacy Policy for more detailed information regarding privacy. By accepting this Agreement, you expressly consent to Logo2go.com's disclosure and use of your personal information (including using email to communicate with you) as described in the aforementioned Privacy Policy.


Proprietary Rights

You acknowledge and agree that any Content, including but not limited to text, data, photos, graphics, etc. or other material contained or distributed on or through the Site, by Logo2go.com, its advertisers or other third parties, is protected by trademarks, service marks, patents, copyrights, or other proprietary rights and laws. You may not use or distribute any Content received through the site without the authorization of the Content owner, except for uses permitted by law. You agree not to publish, reproduce, copy, in whole or in part, nor upload, download, post, email, sell, or otherwise distribute Content available through the Site including code and software, in violation of applicable copyright and other intellectual property laws.

You acknowledge and agree that the Site and any software used in connection with the Site ("Software") contains proprietary and confidential information that is protected by applicable intellectual property and other laws. You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Software, in whole or in part.

You retain all ownership rights to your Content. However, by submitting Content to Logo2go.com, you grant Logo2go.com a nonexclusive, worldwide, transferable license to copy, crop, print, reproduce, publicly display, and distribute your Content. If your Content is uploaded as a design to be printed or embroidered on items available on this Site, you grant the additional rights set forth in the Non-Exclusive License Agreement to allow Logo2go.com and/or its affiliates to print or embroider your design in any means that Logo2go.com deems suitable/feasible.

The intellectual property rights in or relating to the content of any notes, messages, e-mails, postings, letters, ideas, suggestions, concepts or other written materials which you submit or communicate to Logo2go.com (excluding the Content) will automatically be deemed to be assigned, granted and transferred by you to Logo2go.com upon their submission or communication to Logo2go.com, and you agree that the same will automatically become the property of Logo2go.com and that Logo2go.com shall be entitled to use, exploit, copy, publish, implement, transfer and in all other ways deal with such materials and all of the intellectual property rights therein in any way and for any purpose Logo2go.com may elect, forever.

Logo2go.com respects the intellectual property rights of others. We ask our users to do the same. Logo2go.com may terminate the accounts of users who appear to infringe the copyright or other intellectual property rights of others.


Warranty Of Ownership And Non-Infringement

You represent and warrant that you are the owner of the content which you submit and that the content does not infringe upon the property rights, intellectual property rights (copyrights and trademarks) or other rights of others. You also represent that there are no outstanding disputes in connection with the property rights, intellectual property rights or other rights in the content or any parts of the content.



You agree to defend, indemnify and hold Logo2go.com and Logo2go.com's officers, directors, employees, agents and licensors harmless from all judgments, awards, losses, liabilities, costs and expenses, including but not limited to reasonable attorney's fees, expert witness fees, and costs of litigation arising out of or based on:

  • Content you submit, post to or transmit through the Site;
  • Your use of the Site;
  • Your connection to the Site;
  • Your violation of the Agreement;
  • Your violation of any rights of a third party;


No Resale

Without Logo2go.com's express written consent, you may not reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site or access to the Site.



You agree that Logo2go.com, in its sole discretion, may terminate your password, account (or any part thereof) or use of the Site, and remove and discard any Content you may have contributed to the Site, at any time for any reason or no reason. Logo2go.com may also in its sole discretion and at any time discontinue providing the Site, or any part thereof, with or without notice.

You agree that any termination of your access to the Site under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that Logo2go.com may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files of the Site.

Further, you agree that Logo2go.com shall not be liable to you or any third-party for any termination of your access to the Site. Should you object to any terms and conditions of the Agreement or become dissatisfied with the Site in any way, your only recourse is to immediately discontinue your use of the Site and/or terminate your account.



Because Logo2go.com has no control of possible links to other websites or resources, you acknowledge and agree that Logo2go.com is not responsible for the availability of such sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources.

You further acknowledge and agree that Logo2go.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.


Public Reputation

You acknowledge and agree that you will not use any product ordered from Logo2go.com in a way that would be damaging to Logo2go.com public reputation or that of its employees, board members, shareholders, licensors, or solution partners.

Additionally, you acknowledge that if you choose to display any product ordered from Logo2go.com in a public setting, including on the Internet, in a way which disparages Logo2go.com, or Logo2go.com’s board members, employees, shareholders or partners. Logo2go.com reserves the right to demand immediate return of the product, to furthermore pursue all recourses and remedies available under the law.


Pricing and Payments

Prices for products on Logo2go.com are described on our website and are incorporated into this Agreement by reference. Prices are listed in pre-tax Canadian dollars and products may not always be immediately available. Both price and products may change at Logo2go.com’s sole discretion.

Sales tax for products ordered on Logo2go.com is based on the applicable combined Canadian federal and provincial sales tax rate and will be updated if the applicable laws/regulations are changed. The current tax rates for Canadian provinces are as follows:

    • For merchandise shipped within the province of British Columbia, a 5% GST and 7% PST applies;
    • For Alberta, the Northwest Territories, Nunavut or Yukon, a 5% GST applies;
    • For Saskatchewan, a 5% GST and 5% PST applies;
    • For Manitoba, a 5% GST and 8% PST applies;
    • For Ontario, New Brunswick, Newfoundland and Labrador, a 13% HST applies;
    • For Quebec, a 5% GST and 9.975% QST applies;
    • For Nova Scotia, a 15% HST applies;
    • For Prince Edward Island, a 14% HST applies;

Logo2go.com accepts online credit card payments via Visa, Master Card. Logo2go.com also accepts payment through Paypal. No other payment method is accepted. Payment in full must be received prior to an order being confirmed. All payments must be made in Canadian dollars.

Your total cost for purchase of any product will include shipping and handling charges shown on the Logo2go.com order confirmation and/or invoice, which may be subject to Canadian tax.

Logo2go.com reserves the right to cancel an order due to pricing error and payment issues.



Logo2go.com currently only ships to clients in Canada.

All orders require 1-5 business days of processing time prior to shipping, depending on the quantity ordered, design complexity, product availability and production schedule. Logo2go.com does not process orders during weekends and statutory holidays.

Logo2go.com does its best to ensure your delivery arrives on time. However, delivery dates are not guaranteed and your order may arrive after the estimated arrival date for various reasons, including unforeseeable delays, such as:

      • Order contains items with multiple designs take longer to process (5 prints or more per shirt);
      • Large orders that have more than 50 items may require longer processing time;
      • Delivery is to a P.O. Box or APO/FPO address;
      • Delays due to problems with credit card authorization and verification;
      • Problems with uploaded designs that do not meet our recommended requirements;

Title and risk of loss for all Products ordered by you shall pass to you on Logo2go.com’s shipment to the shipping carrier. The time spent on transit depends on the carrier and the type of shipping service you selected during checkout:

      • Canada Post Regular - Delivery within 2 - 13 business days.
      • Canada Post Express - Delivery within 1 - 11 business days.
      • Purolator Ground - Delivery within 2 - 7 business days.
      • Purolator Express - Delivery within 2 - 5 business days.
      • No deliveries will be made on weekends or holidays.

While Logo2go.com and our shipper will make every effort to get your order to you within the allotted time, shipments may occasionally be delayed due to unforeseeable factors. Logo2go.com will advise the customer of estimated shipping dates, but Logo2go.com will, under no circumstances, be responsible for delays in delivery, and associated damages, due to events beyond its reasonable control, including without limitation, acts of God or public enemy, acts of federal, provincial, state or local government, fire, floods, civil disobedience, strikes, lockouts, and freight embargoes.


Modifications and Cancellations

Once your order has been placed, our goal is to get it processed as fast as possible. Once an order enters the fulfillment process, we are unable to modify or cancel it. To speed up the process and lower our operating cost, orders cannot be cancelled or changed once they have been placed. Please make sure to check your order details before placing the order.


Return/Replacement Policy

We print what you send us! Every product ordered at Logo2go.com is custom-made. Because they are custom made, by you and for you, returned goods cannot be resold. Please note that we do not provide refunds for orders submitted with low quality image(s) and shipping information errors. Orders that cannot be printed due to copyright infringement and/or failure to adhere to our terms and conditions may be cancelled at our sole discretion and refund will be made to the original form of payment should such cancellation occurs.

Upon receipt of the order, Logo2go.com reserves the right to make adjustments to the layout, design, and choice of manufacturing process to ensure the completed product will look as close to your design as possible. The colors on the final product may vary from what appears on your computer screen due to RGB/CMYK color conversions and/or light conditions. If embroidery process is selected, Logo2go.com reserves the right to choose the type(s) and/or color(s) of threads that it deems apporpriate to approximate your design with its best judgement. You hereby agree to indemnify Logo2go.com and its affiliates from all claims and expenses in relation to thread color variation. For designs that will be embroidered on at least 50 pieces of products, we will send you a digital sample for approval, for which your written response is required before the embroidery production can be started.

Because each product is make-to-order specifically for you, we cannot be held responsible if you change your mind about the design. For any other problems with the purchase, please contact us within 14 (fourteen) calendar days of receipt by filling out a RMA request form, and we will send you an RMA (Return Merchandise Authorization) and instructions on how to send the item(s) back. Shipping charges are not refundable.

Do not return the item(s) without first requesting a RMA number from us. Any return without a RMA number will not be processed. Depending on the circumstance of the RAM request, refunds may be issued in the original form of payment or in the form of store credit.

Please refer to our Frequently Ask Questions for more details.


Disclaimer Of Warranties

You understand and agree that your use of the site is at your sole risk. This site and the information, services, products, and materials available through it are provided on an "as is" and "as available" basis.

To the fullest extent permissible pursuant to applicable law, Logo2go.com and its affiliates expressly disclaim all warranties of any kind whether express or implied, including but not limited to any warranties of title, or implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Logo2go.com does not make any warranty that (a) the Site or its Content will meet your requirements, or (b) that the Site or service will be uninterrupted, timely, secure, or error free, or (c) the quality of any products, services, information, or other material purchased or obtained by you through the Site will meet your expectations, or (d) that defects, if any, will be corrected. you agree that Logo2go.com shall have no responsibility for any damages suffered by you in connection with the site or any content contained therein including but not limited to loss of data from delays, nondeliveries of content or email, errors, system down time, misdeliveries of content or email, network or system outages, file corruption, or service interruptions caused by the negligence of Logo2go.com, its affiliates, its licensors, or a user's own errors and/or omissions.

You expressly agree that use of this service, including all content, data or software distributed by, downloaded or accessed from or through this site, is at your sole risk. You understand and agree that you will be solely responsible for any damage to your business, your computer system or loss of data that results from the download of such content, data and/or software.

You acknowledge that Logo2go.com does not control in any respect any information, products, or services offered by third parties on or through this service. Except as otherwise agreed in writing, Logo2go.com and its affiliates assume no responsibility for and make no warranty or representation as to the accuracy, currency, completeness, reliability or usefulness of content or products distributed or made available by third parties through this site.

You acknowledge that Logo2go.com makes no warranty or representation that confidentiality of information transmitted through this site will be maintained.

No advice or information, whether oral or written, obtained by you from Logo2go.com or through or from the site shall create any warranty not expressly stated in the agreement.


Limitation Of Liability

You expressly understand and agree that under no circumstances including, without limitation, its own negligence, shall Logo2go.com or its parents, subsidiaries, officers, employees, affiliates, directors, agents, suppliers, or any other party involved in creating, producing, transmitting, or distributing Logo2go.com or related services be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if Logo2go.com has been advised of the possibility of such damages), resulting from: (a) the use or inability to use the Site; (b) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Site; (c) unauthorized access to or alteration of your transmissions or data; (d) statements or conduct of any third party on the Site or (e) any other matter relating to the Site. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. in such jurisdictions, liability is limited to the fullest extent permitted by law.



Logo2go.com does not consent to having any telephone calls recorded and reserves the right to terminate any call that is being recorded. Customer agrees not to record any call with Logo2go.com unless Customer has provided clear and conspicuous notice to Logo2go.com and has received prior written consent from Logo2go.com.



If any provision of this Agreement is invalid, illegal or unenforceable under any applicable statute or rule of law, such provision shall be deemed amended to achieve as nearly as possible the same economic effect as the original provision and the remaining provisions of this Agreement shall in no way be affected or impaired.



These terms and conditions shall be governed by and construed in accordance with the laws of the province of British Columbia, Canada, without resort to its conflict of law provisions. Any dispute with regard to this Agreement shall be submitted to one arbitrator for arbitration in Vancouver, BC accordance with the Commercial Arbitration Rules of British Columbia then in effect.

The award rendered by the arbitrator shall be binding as between the parties and judgment on such award shall be entered in any court having jurisdiction thereof. The Arbitrator may award attorney's fees and costs to the prevailing party. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement. Logo2go.com may assign its rights and responsibilities hereunder without notice to you.

The failure of a party to exercise or enforce any right or provision of this Agreement will not constitute a waiver of the right or provision. Logo2go.com‘s failure to act with respect to a breach by you or others does not waive Logo2go.com’s right to act with respect to subsequent or similar breaches.

Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against Logo2go.com more than one year after the date of the applicable invoice.


These Terms and Conditions, together with Logo2go.com's invoice regarding the products ordered by its customer, are the complete and exclusive agreement between Logo2go.com and its customer, and they supersede all prior or contemporaneous proposals, understandings, representations, conditions, warranties, and all other communications between Logo2go.com and its customer relating to the subject products, whether oral or written. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage. The customer and Logo2go.com agree that these terms and conditions shall be entered into in the English language and interpreted in English. Le client et Logo2go.com acceptent que ces termes et conditions sont lus en langue Anglaise et interprétée en Anglais.